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Rates are all
inclusive of taxes, cleaning, utilities and
facilities at Terra Verde resort.
Simply
sending us an email can make a reservation.
We would then require a booking form that
can either be emailed or mailed. With this
we would ask for a security deposit of £150
($200 USD). We then ask for rental to be
paid 6 weeks before your vacation. Payment
can be by check, bank transfer or credit
card with our agent.
Bookings and Payment
The postal or electronic receipt of the
booking form confirms the acceptance of the
terms and conditions set out below and shall
be binding on all the persons intending to
occupy the property whether or not such
persons have signed the booking form. No
reservation is confirmed until the booking
deposit is paid. All reservations must be
paid in full six (6) weeks prior to the date
of arrival or they are subject to
cancellation without notice. The owners or
management company reserve the right to
refuse acceptance of any booking at any time
at their discretion.
Cancellation Policy
Cancellations must be confirmed to us in
writing. In the event that a guest cancels a
reservation, or the owners or management
company have to cancel the arrangements due
to non-payment of the balance due within the
time allowed before departure, cancellation
charges will be made as follows:
* More than 6 weeks before arrival
date: The deposit will be forfeited.
* Less than 6 weeks before arrival
date: The deposit will be forfeited and the
rental amount will be forfeited unless a new
booking is received from another source to
fill the vacancy.
* For these reasons, full
comprehensive travel insurance is strongly
recommended.
Security Deposit
There is a security deposit of $200 USD
(£150 GBP). This needs to be paid by cheque/check
or PayPal at the time of booking. The
owners/management company retain the right
to retain the security deposit (either in
part or full) to cover excess damage of any
kind to the property, missing or damaged
furnishings, appliances or property,
excessive use of electricity (e.g. leaving
external doors open with air conditioning
on), excess cleaning costs, non-return of
keys, or any other condition requiring
repair or replacement prior to the occupancy
of subsequent guests. Receipts for repairs/replacements may be requested in the
unlikely event that such retention of the
security deposit is required. The security
deposit, less any such charges will be
refunded by check or PayPal, as soon as
possible. The owners reserve the right to
pursue a guest for recompense for any and
all damages caused which may exceed the
value of the security deposit and will
require payment within 14 days of being
served notice of this.
5. Liability
The Owners and management Company of the
property accept no responsibility whatsoever
for the death, personal injury, accidents,
loss, or damage to persons or personal
belongings however caused. The use of all
accommodations and all amenities, including
the hot tub is entirely at the users own
risk. Children must at all times be
supervised by responsible adults when using
the spa. The owners and management company
cannot accept any liability for any loss of
rental time due to travel problems, flight
delays, cancellations, terrorist acts,
industrial disputes or any events, which are
outside our control, including any form of
Force Majeure. The owners cannot accept any
liability for failure of public supplies
such as water, electricity, gas supplies or
air conditioning supplies or of the spa
heaters. Nor for the consequences of the
actions or omissions that may supply or
control main services, or any actions taken
in the vicinity of the property by any
authority over which there is no control.
6. Rental Period and Occupancy
The rental period runs from 4PM local time
on the day of arrival until 10:00AM local
time on the day of departure. Unauthorized
early arrivals or late departures will
result in additional charges. The property
may only be occupied by a maximum of 6
persons, unless agreement with the owner is
reached. The accommodations are booked
solely for persons named on the rental
agreement and the owner or management
company reserves the right to refuse
entrance to any parties not so named. It
may, on occasion, be necessary for staff or
agents of the owner or management company to
enter the premises in order to perform
routine maintenance or repairs, and we will
attempt to notify guests in advance of any
such activities, to the best of our
abilities.
7. Party Size and Nature
Pride Rock is fully licensed for short-term
rental in Florida. Everyone occupying the
house, including ages, must be listed on the
booking form including small children and
infants. This is Florida State law and no
exceptions may be made. The accommodation
cannot be shared, assigned or sub-let and
only persons shown on the booking form are
permitted to stay in the property. Persons
under 25 years of age must be accompanied
by parents or responsible adults. The Owners
reserve the right to refuse admittance if
these conditions are not met. Failure to
comply will render the booking void and no
compensation will be paid. The home is not
equipped with special handicapped facilities
and is therefore not suitable for guests
with disabilities.
8. Code of Conduct
Terra Verde is a residential community. Mews
Cottage is also in a residential area. No
guest behaviour should interfere with the
privacy and the quiet enjoyment of other
residents and guests. Please do not use the
hot tub, play loud music or behave in any
manner that could be construed as an
inconvenience, however minor, to your
neighbours between the hours of 11PM and
7AM. In the event that anyone in your party
behaves in a manner determined by the
homeowner, our management company, Terra
Verde Resort staff, or local authorities
believe is likely to cause danger, distress
or annoyance to anyone else resident or
visiting the Terra Verde Resort community,
or damage any property in the community, you
may be required to vacate the premises
permanently and immediately and neither the
owners, our management company, Terra Verde
Resort staff, nor any other related party
shall be responsible for any cost you may
incur, nor shall we pay any compensation
whatever, nor make a refunds due to these
actions. Pets and animals are not allowed in
the home at any time, under any
circumstances, and will be ground for
immediate eviction from the premises.
Smoking is not permitted in the home at any
time.
9. Guest Responsibilities
For the duration of your stay you are
responsible for the property which you have
booked and you are expected to take care of
it. At the end of the rental period, all
equipment including everything in the house,
all walls, floors and furnishings must be
left clean and tidy, or you may be billed
for any amount over and above the time
normally spent on cleaning. You are liable
for any breakages and damage to the property
or its contents, and if you do not replace
any breakages or pay locally for any damage
sustained, you will be billed when you
return from your holiday. Any third party
visiting the property during your holiday
will be regarded as your responsibility and
any damages or breakages caused by any third
party will be your liability. You are
responsible for any damage to any third
party visiting the property that is caused
by you or any member of the party staying in
the property, or any other person whom you
may invite to the property.
10. Community Facilities
Users of Terra Verde Resort community
facilities are subject to the rules and
regulations of the community.
11. Security
Guests are expected to take all reasonable
security precautions, including locking ALL
doors and windows during their time of
occupancy of the property. The spa is used
entirely at the guest’s own risk. Children
must be supervised at all times while in the
spa or garden areas.
12. Complaints
In the unlikely event of a problem arising
while occupying the home, the guest should
immediately contact the management company
who will seek to resolve the matter
speedily. If the problem has not been
reported to the management company within 24
hours of the problem arising, neither the
owner not the management company can accept
any responsibility.
13. Insurance
For USA rentals it is a condition of this
booking that all members of the party are
covered by adequate insurance for any
medical treatment in the USA, as well as for
loss or damage to luggage and personal
belongings. Travel insurance covering delays
and cancellations is highly recommended, and
is fully the responsibility of the guest.
14. Force Majeure
As with any other holiday, there are
circumstances completely beyond our control,
in which the property may not be available
for your booking. Such circumstances are
referred to as “Force Majeure”. In the event
of “Force Majeure” the owners will do their
best to make alternative arrangements for
you where possible. If they cannot or if the
alternative arrangements are unacceptable to
you, they will issue a pro rata refund of
monies paid. This will be the full extent of
the owner’s liability in such circumstances
and the owners cannot be responsible for any
other costs connected with any such
cancellation, however arising.
15. Website/Advertising
All information supplied on the Website is
deemed to be correct to the best of our
knowledge, it is understood that the
information supplied is for guidance
purposes only and does not form any part of
a contract. The owners and management
reserve the right to change room
configuration, appliances, furniture,
interior furnishings, electronics, and games
equipment without notice.
16. Governing Law
All reservation of the resort accommodations
and the use and occupancy of such
accommodations shall be governed by the laws
of the State of Florida. All disputes
between owners and renters shall be subject
to the exclusive subject matter and personal
jurisdiction of the courts in DuPage County,
Illinois. In the event of litigation between
renters and the owners, the prevailing party
shall be entitled to all costs incurred,
including reasonable attorney's fees.
17. Terms and Conditions
Every attempt has been made to explain the
terms and conditions of a booking with
ABCSunshine. If there is any ambiguity
please contact ABCSunshine.
It is the responsibility of the guest to
make the owner aware of anything that may
affect the owners’ ability to provide the
correct facilities for any special needs.
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